Shipping policy
Orders placed through this online store will be processed and shipped within the timeframes indicated below, except in cases of force majeure or circumstances beyond The Peoplelogist’s control.
1. Domestic Shipping
Domestic orders have an estimated delivery time of 3 to 5 business days from the date the order is confirmed.
Shipping is free for orders of €65 or more.
For orders below this amount, the applicable shipping costs will be shown to the customer before completing the purchase process.
2. International Shipping
International orders have an estimated delivery time of 3 to 5 business days from the date the order is confirmed.
Shipping is free for orders of €100 or more.
For orders below this amount, the applicable shipping costs will be shown to the customer before completing the purchase process.
3. Delivery Times
The delivery times indicated are estimates and are calculated in business days. These timeframes may be affected by extraordinary circumstances, logistical incidents, peak demand periods, public holidays, or causes beyond the control of the carrier or The Peoplelogist.
4. Order Tracking
Where the shipping service allows it, the customer may receive tracking information once the order has been dispatched.
5. Taxes, Customs Duties, and Additional Charges
For international orders, any customs charges, local taxes, duties, or other additional fees that may arise at destination shall be borne by the customer, unless expressly stated otherwise.
6. Delivery Issues
If the customer detects any issue upon receiving the order, they must notify us as soon as possible through the contact channels provided on the online store.